Last updated: July 2026
Preambule
These terms of service (the “Terms”) govern the use of the NUVO BAMBOO websites ( nuvobamboo.ai and nuvobamboo.com ) (hereinafter « the Site ») and the contractual relationship between:
NUVO BAMBOO SAS (Société par Actions Simplifiée) registered at registre du commerce et des sociétés (RCS) de Lyon (France) under SIRET 939 155 420 00010, hereinafter the “Provider”,
and any individual or company requesting the Provider’s services, hereinafter the “Client”.
Any order placed with the Provider implies full and unreserved acceptance of these Terms.
Article 1 — Purpose
The Provider offers marketing consulting and services, including: marketing strategy, social media management, SEO/SEA, content creation, adverstising campaigns, etc.
These Terms apply to all services offered by the Provider, unless otherwise agreed in writing with the Client (quote, specific contract).
Article 2 — Use of the site
Access to the Site is free of charge. Users agree to:
The Provider reserves the right to modify or suspend access to the Site at any time, without prior notice.
Article 3 — Quotes and orders
Every service is subject to a detailed, free, and non-binding quote specifying the nature of the services, their price, and the delivery timeline.
An order is deemed firm and final once:
Article 4 — Pricing and payment terms
Prices are stated in euros, excluding VAT.
Payment terms: according to the contract between NUVO BAMBOO and the Client.
Payment deadline: according to the contract between NUVO BAMBOO and the Client.
Any late payment will result, without prior formal notice, in late payment penalties and, where French law applies, a fixed recovery fee of €40 (Articles L.441-10 and D.441-5 of the French Commercial Code).
Article 5 — Performance of services
The Provider agrees to perform the services diligently and in accordance with good professional practice, within the timeline agreed in the quote. These deadlines are indicative, and reasonable delays shall not give rise to penalties unless otherwise agreed in writing.
The Client agrees to provide the Provider, within the agreed timeframe, with all elements and information necessary for the proper performance of the service (access, content, approvals, feedback).
Article 6 — Right of withdrawal
Where French consumer law applies, the right of withdrawal does not apply to service contracts that have been fully performed before the end of the withdrawal period, with the Client’s express agreement.
Article 7 — Intellectual property
Unless otherwise stated in the quote or contract, deliverables produced by the Provider (content, visuals, strategies) are assigned to the Client upon full payment of the amounts due, under the conditions specified in the quote.
The Provider reserves the right to reference the completed work as a commercial portfolio item, unless the Client objects in writing.
Article 8 — Liability
The Provider is bound by an obligation of means in performing its services. The Provider’s liability cannot be engaged in the event of:
Article 9 — Termination
If either party fails to meet its obligations, the other party may terminate the service after formal notice remains unanswered for 15 days, without prejudice to any damages owed.
Article 10 — Personal data
The processing of the Client’s personal data is described in the Site’s Privacy Policy.
Article 11 — Governing law and disputes
These Terms are governed by French law.
In the event of a dispute, the Client may seek amicable resolution or consumer mediation before pursuing legal action. Failing an amicable resolution, the courts within the jurisdiction of the Provider’s registered address shall have exclusive jurisdiction, unless otherwise required by law.
Article 12 — Contact
For any questions regarding these Terms: contact@nuvobamboo.ai .